Last Updated: December 2025

Ibex Trailers (“we,” “our,” or “us”), located in Waxahachie, Texas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you submit your details through our online advertisements, lead forms, landing pages, social media platforms, or website for the purpose of purchasing a trailer.

1. Information We Collect

When you interact with our ads or submit a form, we may collect the following information:

• Name

• Phone number

• Email address

• City/State or general location

• Trailer type or product details you are interested in

• Any additional information you choose to share

We do not knowingly collect sensitive personal information.

2. How We Use Your Information

We use the information you provide solely for purposes related to trailer sales and customer service, including:

• Contacting you by phone, text, or email to answer questions

• Providing pricing, quotes, availability, and product options

• Helping you find the right trailer for your needs

• Scheduling appointments, viewings, or deliveries

• Following up on your inquiry

• Informing you of promotions, discounts, or new inventory

Your information is not sold to any third parties.

3. How Your Information Is Shared

We only share your information when necessary, such as with:

• Ibex Trailers sales staff and trailer experts

• Payment or financing partners (only when requested by you)

• Service providers who help us operate advertising tools, CRM systems, or communication platforms (e.g., Meta, TikTok, Google)

We do not share or sell your information for unrelated marketing.

4. Information Storage and Protection

Your information is stored securely in our CRM and advertising systems.
We apply reasonable security measures to protect your data from unauthorized access, misuse, or disclosure.
While no system is completely secure, we take all appropriate steps to safeguard your information.

5. Your Rights and Choices

You may request at any time to:

• Opt out of communication

• Stop receiving texts or emails

• Update your contact information

• Request deletion of your personal information

To make a request, contact us at:

Ibex Trailers
Waxahachie, Texas
Phone: 972-322-1876
Email: (add your preferred email)

6. Cookies, Pixels, and Tracking Technologies

Our advertisements and website may use tools such as:

• Cookies

• Pixels

• Conversion tracking

• Advertising identifiers

These technologies help us measure ad performance and reach customers interested in trailers.
Tracking is used only for advertising and analytics purposes. We do not sell or misuse this data.

7. Data Retention

We keep your information only as long as needed to:

• Respond to your inquiry

• Complete a sale or interaction

• Support business or legal requirements

You can request deletion of your information at any time.

8. Updates to This Policy

We may update this Privacy Policy occasionally. All updates will be reflected by a new “Last Updated” date at the top of the page.

9. Contact Us

For questions about this Privacy Policy or how your information is used, please contact:

Ibex Trailers
Waxahachie, Texas
Phone: 972-322-1876